Natixis CIB NY struggled with manual invoice reconciliation, which led to inaccuracies, inefficiencies, and a higher risk of human error. Employees had to filter invoice emails and manually enter data into the purchasing system, resulting in a heavy workload and delays.

By implementing Microsoft Power Platform, specifically Power Automate and AI Builder, Natixis CIB NY automated the extraction of invoice data. This approach improved accuracy to 90% and allowed for better visibility and control over the invoicing process.

The automation significantly reduced the manual workload, cutting down the effort of one full-time employee by more than half. It also enabled timely invoice reconciliation and payments, and provided senior management with better visibility into invoice processing, helping them make informed budget decisions.