In this whitepaper, you'll gain an understanding of how deploying Copilot in Dynamics 365 Customer Service can reshape your workflows. Microsoft's implementation within one of the world's largest customer support teams uncovered practical best practices, leading to a 9% faster first response rate and a 12-16% reduction in average handle time, all while enhancing case resolutions. Download your complimentary copy of "GenAI at Microsoft" to see how Copilot can help transform your customer experience. Contact us for expert guidance on integrating Copilot into your service operations.