Intelligence on tap refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing organizations to scale their capacity as needed. This shift is transforming how businesses operate, enabling them to rethink workflows and enhance productivity. With 82% of leaders confident in using digital labor to expand workforce capacity in the next 12–18 months, it's clear that AI is becoming a critical asset for driving growth.

Human-agent teams represent a new model where AI agents work alongside humans as digital colleagues, taking on specific tasks under human direction. This approach is expected to upend traditional organizational charts, leading to a more dynamic Work Chart that focuses on goals rather than functional silos. As companies adopt this model, they can form agile teams that respond quickly to project needs, enhancing overall efficiency.

The term 'agent boss' refers to a human manager who oversees one or more AI agents. As organizations integrate AI into their workflows, every employee may take on this role, directing agents to execute business processes and workflows. This shift not only empowers employees to leverage AI effectively but also redefines their responsibilities, allowing them to focus on higher-value tasks while agents handle routine operations.